Privacy policy

Privacy Policy

Last updated: October 18, 2026

At ChristmasWonder.us (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or purchase products from us.

1. Information We Collect

Depending on how you interact with our store, we may collect the following types of information:

Personal and contact information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number, if provided

Order and transaction information

  • Products purchased

  • Order details and purchase history

  • Payment status and transaction-related information

Device and usage information

  • IP address

  • Browser type and device information

  • Pages viewed and interactions with our website

  • Information collected through cookies and similar technologies

We collect information you provide directly, information generated when you use our website, and information provided by service providers involved in operating our store and fulfilling orders.

2. How We Use Your Information

We may use your information to:

  • Process, confirm, and fulfill orders.

  • Arrange shipping and delivery.

  • Send order confirmations and important service updates.

  • Respond to customer support requests.

  • Process eligible returns, refunds, and order cancellations.

  • Maintain, secure, and improve our website.

  • Detect, prevent, and investigate fraud or unauthorized activity.

  • Comply with applicable legal and regulatory obligations.

  • Send promotional communications where permitted by law and where required consent has been obtained.

You can unsubscribe from marketing emails at any time using the unsubscribe link provided in the email, where available.

3. Payments

Payments made through our store are processed using the payment providers available at checkout. Your payment information may be collected and processed directly by the relevant payment provider according to its own privacy and security practices.

We do not intend to store complete payment card details on our own systems. The payment information processed by a provider is subject to that provider's policies and applicable requirements.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential store functions, remember preferences, understand website usage, and improve the shopping experience.

Depending on the tools enabled on our store, these technologies may also be used for analytics or advertising.

You can manage cookies through your browser settings and, where available, our cookie preference tool. Disabling certain cookies may affect some website features.

Where required by law, we will request consent before using non-essential cookies or similar technologies.

5. Sharing Your Information

We may share relevant information with trusted third parties when necessary to operate our business, including:

  • Shopify: to host and operate our online store.

  • Payment providers: to process transactions.

  • Shipping and fulfillment providers: to deliver orders.

  • Technology and analytics providers: to maintain or improve store functionality, where used.

  • Marketing service providers: to deliver communications or advertising where applicable and permitted.

  • Legal or regulatory authorities: when required by law or necessary to protect our legal rights.

We do not sell your personal information in exchange for money. Any sharing of information for advertising or analytics purposes will be handled in accordance with applicable privacy laws.

6. International Data Transfers

Some service providers may process or store information in countries other than the country where you live. When international transfers occur, we will take steps required by applicable law to protect your information.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and meet legal or regulatory obligations.

The retention period depends on the type of information and the purpose for which it was collected.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request a copy of your information.

  • Object to or restrict certain processing.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain marketing communications or data uses where applicable.

To make a privacy-related request, contact us using the details below. We may need to verify your identity before processing your request.

9. Children's Privacy

Our website is intended for general consumers and is not knowingly designed to collect personal information directly from children in violation of applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.

10. Data Security

We use reasonable measures intended to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no online service or electronic storage system can be guaranteed to be completely secure.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal obligations. Any updated version will be published on this page with a revised “Last updated” date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Store: ChristmasWonder.us
Email: support@christmaswonder.us

We will review your inquiry and respond in accordance with applicable requirements.